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Insoft Services UK Limited values the protection of personal data, and we therefore place great emphasis on protecting your privacy.

This Privacy Policy explains and clarifies how we, as data controller, treat our visitor’s and customer’s personal data according to (EU) 2016/679, the General Data Protection Regulation (GDPR).

This policy will apply in situations where Insoft (hereinafter "Insoft", "we" , "us" and "our") treats personal information collected from the site. By using you agree that your personal information is processed in accordance with this Privacy Policy.

What is personal data?

Personal data is any information relating to an identified or identifiable natural person; an identifiable natural person is a person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Categories of Personal data we collect

The personal information you provide is data that you actively provide to us by filling contact form. When you are submitting any message through "Contact us" form, we may ask you to provide us some your personal data (your name, email and phone). 

We collect how visitors use the site and the users experience of the information, through your IP address, information about your browser settings, and how your operating system uses the pages. This information is processed for the legal basis legitimate interest and is used to develop website features and content.

Purpose with processing of personal data

The information we collect from you can be used for any of the following purposes:

Give you a more personalized service

Your information helps us better meet your individual needs. If you have enabled cookies in your browser, that information can be used to be able to provide a personalised user experience.

Improve and optimize our website

We are constantly striving to improve the supply of the site based on your information and views.

Improve our customer service

Your information helps us provide you with more efficient customer service and support.

Improve our communication

The e-mail address or phone number you provide can be used to give you information under your request. Note: we don't send any information about Insoft services,  events, newsletters etc. If you have enabled cookies in your browser, your cookie information can be combined with data you've provided on our site to improve the customer communication.

Recipients of the personal data

We may disclose your personal information to all companies in our group (i.e. subsidiaries, our ultimate holding company and all its subsidiaries) insofar that it is reasonably necessary for the purposes stated in this privacy policy.

We do not sell, trade or otherwise transfer your personal information to third parties. Exceptions are trusted third parties that help us to run the site, conduct our business, deliver provide service, as long as these parties agree to keep the information confidential and not use it for other purposes that not agreed upon. We may also disclose your personal information where we find it necessary to comply with statutory requirements, maintain the site's policies or protect our or others' rights, property, or security. Non-personally identifiable information gathered from the website about visitors may, however, be provided to third parties for marketing, advertising or other use. 

If your personal data will be disclosed with any other recipients than stated in this Privacy Policy, we will provide you with information about that disclosure at the time collecting your personal data and obtaining your consent.


We may also collect information about your usage of our website by the use of cookies.

Cookies are small pieces of information that are placed on a user’s computer, phone or tablet to enable the user to more easily communicate and interact with our website and to provide us with information on how visitors use the website. Our website uses cookies to help us provide you with a good internet experience and to improve the performance and functionality of the site.

If you initially consent to our cookies, you can at any time afterwards choose to block and delete cookies using your internet browser settings. Please note, however, that without cookies you won't have access to many of the features that make your web experience smoother, and some of our services may not function properly.

Canceling consent and Managing Cookie settings

You can modify your cookie settings through your internet browser. For example, you may cancel your expressed consent to use cookies by activating the setting on your browser that allows you to refuse the placing of all or some cookies. These settings are usually found in the “options” or “preferences” menu of your internet browser. The following links may be helpful for these purposes:



Internet Explorer: and type “cookies” in the search function

Safari: and type “cookies” in the search function

Your Rights

You have the right to access your data that we have received by using cookies. You also have the right to request correction of incorrect, incomplete and inaccurate data.

Types of Cookies

Cookies are either session or persistent cookies and, at the same time, they are either first or third party cookies. We explain below what these terms mean, so you can better understand the cookies we use and why.

Session Cookies

Session cookies allow you to be recognised within a visit to a website, so any page changes or selections can be remembered from page to page. These cookies allow you to proceed through many pages of a website quickly and easily without having to reprocess each new area you visit.  Session cookies are temporary and will expire when you close your browser or when you log out of a website.

Persistent Cookies

Persistent cookies are cookies that "persist" for a set period of time on your computer after the end of a browsing session and, therefore, can allow the preferences or actions of users to be remembered when the site is revisited.

First-party Cookies

First party cookies are cookies hosted by Insoft. 

Third-party Cookies

Third party cookies are hosted by domains other than Insoft. Third party cookies which can be saved to your computer, phone or tablet when you are browsing our website are Google Analytics cookies which are meant for monitoring website. These cookies retrieve information about the way the website is used by its visitors. We use this information to produce reports and improve our site. Google Analytics cookies gather information in an anonymous form about the number of visitors, the place from which this site was accessed and the parts of our website which were browsed by the visitors. These cookies are set by Google Analytics. For more information, please visit

Any information collected via cookies is only stored until the cookies expire and it is not used for purposes other than those stated in this policy.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit:

To opt out of being tracked by Google Analytics, please visit:

How long we keep your personal information

We will only save your personal data for as long as it’s relevant for the purpose it was originally collected for. More specific information about retention time for processing of personal data will be provided to you when we collect personal and obtain your consent for specific purposes.

Your personal rights

You are entitled to request a report on what personal information we have about you by requesting a so-called registry extract. This can be made free of charge once a year. You also have the right to request that incorrect information, as well as the ability to request removal of your personal information. You have the right to withdraw your consent to processing of personal data and to prohibit the use of your personal information for direct marketing purposes.

To submit any request, please contact us at for more information.

You have the right to submit eventual complains about processing of your personal data to the national supervisory authority.

Transfer to third Country

Information we collect when you are visiting our website can be stored and processed and transferred between all the countries in which we operate to use the information in accordance with the Privacy Policy. However, Insoft will not transfer the personal data you provide us to countries outside the European Economic Area (EEA) without explicitly informing you about that transfer.

Links to third parties

We may, at our discretion, publish or offer third-party products on our website at our discretion. These third-party websites have their own, independent privacy rules. We therefore take no responsibility for the content and activities of these linked sites. However, as we want to protect the privacy of our site, we welcome comments on these websites.

Changes to this Privacy Policy

Insoft reserves the right to update or change this Policy at any time and you should visit this regularly to obtain the latest version.

How to contact us

If you have any questions regarding this privacy policy or our processing of personal data, or want to contact us regarding your personal data, please contact

email: or

Greenway House, Sugarswell Business Park

OX15 6HW, Shenington, Banbury, Oxon

United Kingdom